Privacy policy

Draft: this text is preliminary and subject to legal review before launch.

Who we are

Neon is a platform that gives businesses a web store, apps and a dashboard. This policy explains how we handle the data of visitors to this site and of our business customers.

Data we collect

Signup details: name, email, phone number, and your business name and details.

Technical usage data needed to run and protect the service, such as IP addresses and error logs.

This website does not use advertising cookies.

How we use it

To create and run your environment, contact you about your account and invoices, and improve the service and its security. We do not sell your data.

Your customers’ data

Data your customers enter in your store and app belongs to you and is stored in your separate environment. We process it on your behalf only to provide the service.

Retention and deletion

We keep data while your account is active or as required by law. You can ask us to delete your account and data by contacting us.

Contact

For any privacy question, reach us through the Contact page.